Help & policies
Delivery
Convenient delivery options across Kenya. Whether you're ordering electronics, home appliances, or daily essentials, we ensure your products reach you safely and on time through our trusted delivery network.
How delivery works
- Order the Product and Specify the Delivery Method
- You Will Receive an Order Confirmation Message
- Wait for Your Order to Arrive
- Pick up Your Order at Checkout Area
Delivery schedule & working days
- Operating days
- Monday to Saturday
- Closed
- Sundays & Public Holidays
Important delivery information
- Orders placed late Saturday evening or on Sunday will be processed starting Monday
- Our customer service team will contact you on Monday to confirm dispatch details
- All deliveries are scheduled during business hours for maximum convenience
- Next-day delivery available for orders placed before 2 PM on weekdays
Delivery FAQs
Call or email our customer service team for real-time updates.
No, we do not deliver on Sundays or public holidays. Orders placed during these times will be processed the next working day.
Call or email our customer service team for real-time updates.
No, we do not deliver on Sundays or public holidays. Orders placed during these times will be processed the next working day.
We deliver nationwide across Kenya. Contact us to confirm delivery availability to your specific location.
Next-day delivery is available for orders placed before 2 PM on weekdays, subject to product availability and delivery location.
Yes, someone must be present to receive the delivery. Our delivery team will contact you before arrival to ensure convenient handover.
Need help with a delivery?
For immediate delivery assistance, call our dedicated delivery helpline. Our experienced customer service team is ready to help with order tracking, delivery scheduling, and any delivery-related questions.
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