Help & policies
Return Policy
We want you to be completely satisfied with your purchase. Please read our return policy carefully.
At a glance
- Returns must be initiated within 7 days of delivery
- 7 days
- Typical refund processing time after we receive your return
- 5–7 business days
- Where refunds are issued
- Original payment method
Eligibility requirements
- Returns must be initiated within 7 days of delivery
- Products must be in original condition with all packaging intact
- Factory seal must remain unbroken
- Original receipt or proof of purchase required
Defective products
We stand behind the quality of our products. If you receive a defective item:
- Contact our customer service team immediately
- Provide order details and description of the defect
- We may request photos of the defective product
- Once approved, we’ll provide return instructions
Return process
- Call or email our customer service team
- Include your order number and reason for return
- Wait for confirmation before shipping items back
- Wait for our directions
Refund processing
- Refunds will be issued to the original payment method
- Processing time is typically 5-7 business days after we receive your return
Shipping costs are non-refundable unless the return is due to our error.
For any questions about our return policy, please contact our customer service team.
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